Mike is responsible for the overall relationship with our customers, focusing on delivering a consistent and exceptional customer experience. Passionate about customer satisfaction, he oversees the entire customer journey, from initial contact through post-purchase support.
Before joining his wife Deb as a managing partner at Elegant Bath and Remodel, Mike spent over 30 years in various Chief Revenue Officer and CEO roles in the global technology industry.
A former Emmy Winning News and Sports Anchor, Tyler Baldwin has stepped away from the camera to help home owners with their dream remodeling projects. Tyler has worked with hundreds of families to find a design solution that not only solves their problem, but fits their budget. The Arizona native and father of two spends most of his free time cheering on his girls at various Volleyball and Cheer competitions throughout the Valley.
Terry has been in the home services industry for over 25 years. As an entrepreneur and the owner of his own business, he has always prioritized a customer-first culture within his team. At Elegant Bath and our sister company Floor Coverings International, he leads our commercial business where we specialize in transforming commercial spaces into functional and aesthetically pleasing environments.
Scott is our production manager for our larger custom projects, expertly guiding our installation crews through complex tasks that encompass moving walls, engineering design, concrete cutting, and electrical work. His leadership is characterized by an unwavering focus on every detail, ensuring that every aspect of a project is executed with precision. Scott is dedicated to customer satisfaction, actively listening to clients’ needs and visions. Scott has a strong faith, is active in his church, and was a board member, and a Football and Golf coach for Valley Christian High School.
Alyssa Voll is the cornerstone of our back-office operations at Floor Coverings International. With many years of expertise in the home improvement industry, Alyssa serves as the warm and professional first point of contact for our valued clients. She understands the entire journey of our customers, from selecting the right products to overseeing a seamless installation process. Alyssa’s dedication and knowledge ensure that every client receives exceptional service and support throughout their journey with Elegant Bath and Remodel.
Jennie is someone who genuinely enjoys diving into new challenges and adapting on the fly, especially in environments that are always evolving and sparking innovation. Jennie loves transforming visions into reality.
She takes pride in guiding and supporting others, and is driven and self-motivated in managing her success and customer satisfaction for every customer.
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